• Formulating HR Strategies according to the business needs in consultation with the Leadership team.
• Driving the entire life cycle of the strategy (Planning, Communicating, Implementing, and Closing) with the support of respective departmental head.
• Ensuring that the objective of the same has been achieved.
• Design Handbooks, Relevant Manual, and Guidebooks for employees & respective departments.
• Talent Management & Development
• Design and implement Talent Management framework.
• Make sure to close all the opening requirements with the help of a recruitment team or recruitment agencies.
• Succession planning, career management and competency development across levels.
• Design tools and assessments for identification and selection of Talents across the levels and functions.
• Advise & strategize Internal Development Plan (IDP) for the potential performers by discussing with the respective Leads.
• Drive entire IDP cycle — Intimating employees, explaining the IDP process, monitoring their performance, bring in closure.
• Planning the effective on boarding of new joiners

Change Management

• To plan change management strategies to ensure maximum adoption & minimum resistance that impact employees.
• To decide on the most effective way to communicate the same to all the employees affected by the change.
• To provide continuous support to ensure that all the initiatives are effectively implemented, and the objectives are met.
• To coach team leaders to facilitate & lead organizational & cultural changes.

Process Improvements

• Identify loopholes & issues in the existing process through various sources (day to day operations, employee grievances) & connecting with respective team leads to understand the challenges.
• Create & circulate SOPS to streamline the process.
• Responsible for end-to-end implementation of new initiatives through proper communication to the involved heads & through occasional audits.

Learning Development

• Perform as an In-house trainer as & when required.
• Engaging with various team leads to identify training needs, preparing training calendar & ensure the implementation of the same through proper monitoring.
• Evaluate training programs & suggest new HR strategies for effective outcomes. Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasizes the importance of guest service in company culture.
• Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.

Performance Management System

• Coaching & mentoring employees for SMART goal setting/KRA & support & ensure timely closure of half yearly & Yearly PMS.
• Consult with Leads to validate promotion recommendations & performance coaching.
• Gather all data and feedback to present yearly appraisal reports.

Attrition Management

• Conduct exit interviews to understand the specific reasons behind the exits.
• Analyze attrition data & develop strategies to curb attrition in co-ordination with the business leads.
• Keep records of all resigned and absconded staff with their given reason.

Employee Engagement/ Grievance Handling

• Develop & design employee engagement program by using engagement metrics such as "Work Life Balance", "Mental & Physical Well Being" etc.
• Conduct FGD (Focused Group Discussions), HR One-on-One to understand the pulse of employees & take corrective measures to address the expected issues pro-actively.
• Conducting events such as team building activities, Fun Games, Birthday & Festival celebrations to create a jolly work environment taking early budget into account.
• Conduct Month One Meeting to understand the experience of the new joiners, and drive initiative focusing on early life engagement.
• Drive Employee Engagement Survey prepare the final report & discuss with the Leaders to devise strategies to combat the problematic areas.
• Ensure that all employee grievances are resolved in the specific time frame.
• Connect with business leaders to understand the expected culture in the company & devise programs & framework for the same.

Rewards & Recognition

• Connecting with the respective functional heads to identify the metrics for each department.
• Formulating the entire R&R framework for the respective BU & ensuring that the same has been followed such as "Spot Appreciation", "Employee of the month" etc.
• Work on the various incentive plans.

Managing Payroll & Compliance

• Monitor attendance and leave details for month end payroll process.
• Maintain yearly leave, off details.
• On real time new joiner staff entry to payroll software.
• Follow all the compliance as per the state shop establishment act.
• Create PF & ESI numbers for all new joiners.
• Process error free payroll at given time.
• Create PF, ESI monthly payment contribution pays e challan.
• Distribute salary slip to all staff.
• Maintain all statutory registers and all related documents to staff, maintain every staff files.
• Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.

Managing Recruitment and Hiring Process

• Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.
• Establishes and maintains contact with external recruitment sources.
• Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.
• Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.
• Oversees/monitors candidate identification and selection process.
• Provides subject matter expertise to property managers regarding selection properties.
• Partners with vendor partners to ensure effective advertising efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.
• Performs quality control on candidate identification/selection.