• Demonstrate up-to-date expertise in Information Systems and apply this to the development, execution, and improvement of action plans by providing advice and guidance to others in the application of information and best practices
• Support and align efforts to meet customer and business needs.
• Manage customer relationships and expectations by developing a communication process to keep others up to date on project results
• Lead or participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on time delivery of project tasks and milestones; following proper escalation paths; and managing customer and supplier relationships
• Requirement gathering and articulating user, business, and technical requirements (both functional and non-functional), documenting accurately, to ensure all requirements that contribute to a business case.
• Collaborate and interact with multi-disciplined teams for initial feasibility study, solution design and business justification to ensure there is a clear understanding of “what” change is being proposed and “why”.
• Acquire in-depth knowledge of existing business processes and systems, documenting process models and task analysis, to identify areas for potential process improvement.
• Identify business risk and issues, and detail business impact for mitigation plans.
• Build and maintain strong business relationships with all stakeholders and designated contacts, to share business system and domain knowledge.
• Work closely with Project and Product management teams with the purpose of providing analysis updates, removing task blockers to facilitate business or technical decisions.
• Work with business areas to define business benefits and introducing measures to baseline, track, and report progress against targets, to measure performance and value
• Participating and involving in all scrum processes as a senior person of the team and bringing up with the latest/ new process ideas to enhance.

Additional Responsibilities:

• Learning & Knowledge sharing
• Actively participate in training activity
• Actively participate and contribute to Organizational Goals
• Actively participate and contribute to Internal Audits

Knowledge of Tools

• Setup the workflow and sage of different project tracking tools, requirement tracking like JIRA, Azure Dev Ops
• Visio – BPMs
• Mock-up: Balsmiq, Pencil, Sketch

Soft Skills

• Ability to communicate clearly with both business and technical teams and be able to present to senior stakeholders
• Excellent English verbal and written communication skills
• Strong logical, analytical, and problem-solving skills
• The candidate should be Highly Motivated and a Self-Starter at work
• Identify & refers prospective candidates
• Takes professional ethics such as punctuality, dress-code, meetings very seriously
• Identifies and proposes alternative ways of solving a business problem
• Demonstrates awareness of individual and group dynamics