• Genesys Cloud

Industry IT/ Computers - Software
Location Bengaluru
Experience Range 2 - 15 Years
Qualification B.Tech/B.E. (Computers)

Functional IT Software - Application Programming / Maintenance
Job Description
About Us
About Company
With the shift towards a global economy, enterprise systems that allow businesses to access and manipulate information are undergoing phenomenal changes. Deploying the right solutions with the right team becomes an increasingly challenging task. But if you would rather focus on your core business competency, and partner with experts for your IT needs, then you need not look beyond company.
Roles and Responsibility
  • Composer / IRD / ORS / Genesys Cloud / Genesys WWE / Genesys SIP
  • Routing (Composer Call Flow design, ORS) 
  • WFM 
  • SIP Troubleshooting 
  • Reporting (Real-time (Pulse) and Historical (GCXI/GII/Infomart & SQL)
  • Framework/Management – CIM 
  • E-Services- Email, GMS & UCS
  • Basic knowledge of Linux, Oracle DB (SQL), Networking

Recruiter Name Chandrakanth
Recruiter Email Id chandrakanth.p@multirecruit.com
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