• Learning and Development Specialist

Industry Internet / Ecommerce
Location Mumbai
Experience Range 2 - 5 Years
Qualification Any Graduation

Functional ITES / BPO / Operations / Customer Service / Telecalling
Job Description
About Us
About Company
They are India's largest omnichannel platform helping retail businesses accelerate growth. A one-stop solution reducing the complexities of adding new brands, channels, store locations, fulfillment centers, and more. Founded by Farooq Adam, Harsh Shah, and Sreeraman MG in 2012. The company is headquartered in Mumbai and currently employs 450+ spread across design, engineering, data science, operations and sales.
Roles and Responsibility
  • Manage programs schedule
  • Coordinate registration for training programs and prepare attendance list
  • Send joining instructions and course evaluation
  • Work on costs re-charge to respective service lines after the program as appropriate
  • Handle queries from business stakeholders, facilitators and participants
  • Manage training rooms booking/ sessions
  • Set up training room/facilities
  • Maintain CPE records for all staff via an in-house learning system
  • Monitor and report on absentees Prepare learning reports / collate learning information
  • Liaise with facilitators and external vendors
  • Provide support to facilitators on logistic matters
  • Monitor training needs and compliance
  • Provide on-site support during overseas/external training programs
  • Monitor and processing of professional qualification programs
  • SharePoint site content management
  • Assist and conduct technical programs Any other duties assigned

Skills and attributes for success
  • Proficiency in MS Office applications
  • Strong interpersonal skills
  • Excellent written and verbal communication
  • Ability to multi-task as well as work independently and in a team
  • Ability to work under pressure.
  • Strong organizational skills Detail-oriented and possess initiative A technical degree or relevant work experience required
  • Strong analytical skills and ability to identify and present data-driven insights and trends
  • Experience in one or more technology skills (Java, Testing, AWS, SQL/PL-SQL, and Testing, and should have a good understanding of all related concepts

Recruiter Name Subia
Recruiter Email Id subia.a@multirecruit.com
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