• L2 Engineer

Industry IT
Location Chennai
Experience Range 3 - 5 Years
Qualification B.Tech/B.E. (Computers)
Open

Functional IT Software - Application Programming / Maintenance
Job Description
About Us
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About Company
Cloud Consulting, Cloud Migration, Implementation, Managed Services, DevOps, Big Data, and Cloud transformation
Roles and Responsibility
  • Experience of 3-5 years in supporting and incident management for Linux / Windows server environments with at least 1-2 year preferably on Cloud IaaS
  • Willing to learn new tech skills as required (Self learning)
  • Attitude to learn Multi Cloud deployment, automation 
  • Should be an expert in either Windows or Enterprise Linux Server management with experience in managing the below mentioned
  • Windows Server management skills including setting up and troubleshooting of o Windows RAID, Effective Partitioning o AD-DC (Primary, Secondary, RODC), DNS, AD Level policy, AD Domain Migration experience added advantage o WSUS, RDP, RDP Web, RDP Gateway o WFC – Windows Failover Clusters with any one Cluster aware solution o Performance Troubleshooting with OS level Metric collection
  • Linux Server management skills including setting up and troubleshooting of 
  • Partitioning with LVM, RAID with various filesystems 
  • NFS, SFTP, SMTP, DNS, IPTables & Other Linux OS firewall management 
  • User Management, SSH Key Management 
  • Pacemaker Clusters with SBD and setting up of any one cluster aware solution 
  • Performance Troubleshooting with OS level Metric collection 
  • Monitoring & Ticketing Systems o Nagios or similar monitoring agent’s setup and configuration experience 
  • Managing Ticketing queue and breaking down tickets to tasks and holding on till resolution of ticket. 
  • Based on the individual technical skill can take-up Architect role and task. 

Good to have: (Optional with added advantage) 

  • Cloud Technologies (Based on the individual technical skill will be considered for Architect role. 
  • Knowledge & experience on different cloud storage & file system technologies
  • Experience on: IAM, Roles, AWS Single SignOn, Azure ADFS, load balancer setup, 
  • Managing Azure subscriptions and resources 
  • AWS/Azure Security Exposure : WAF, Inspector, Security HUB, RAM(Resource Access Manager) 
  • VPN knowledge: - IP-Sec Site to Site Connection, Direct Connect, Transit Gateway, Global Accelerator and Client VPN Endpoint.
  • Should have good network knowledge, able to work on Open source firewalls and VPNs and AWS Firewall Manager

Understanding about cloud migration procedures

  • Experience in migration technologies is a plus. 
  • Basic Knowledge around Automation on Azure/AWS 
  • Basic knowledge of O365 
  • Windows Server Management
  • ADFS 
  • IIS with SMTP, FTP, FTPS 
  • DFS, SOFS 
  • Windows Firewall Management 
  • SQL Server Always ON Availability with Shared and nothing Shared configurations 
  • Php, MYSQL, Apache, Nginx, Tomcat, Wordpress and any other common app / db servers and Windows based Anti-Virus best practices
  • Linux Server Management 
  • Php FPM, apache plugins, TomCat/JBoss Server 
  • MySQL Server, PostgreSQL Server
  • Apache, Nginx configuration both as Web servers and Reverse proxy, SSL Certification creation and setup 
  • Automation using Ansible or PowerShell 
  • Log Management and log based troubleshooting 
  • Shell / Python / Powershell scripting 
  • Nagios Server configuration management 
  • Experience in managing and setting up of Cloud PaaS 
  • DevOps experience with building CI/CD pipelines is a plus. 

Certification: 

  • (Mandatory) Any one of Enterprise Linux (RHEL or SUSE) certifications or Advance Windows Server Management Certification 
  • (Preferable) Anyone (AWS/Azure/GCP) of Cloud certification
  • (Optional) Networking Certification 

Communication:

  • Effective (Good) spoken, chat and mail communication in English. Experience in handling customer incidents directly

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