• Desktop Support Engineer

Industry Chemicals / PetroChemical / Plastic / Rubber
Location Bengaluru
Experience Range 1 - 3 Years
Qualification B.Tech/B.E. (Computers)
Not active

Functional IT Software - Application Programming / Maintenance
Job Description
About Us
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Roles and Responsibility
  • Provide desktop support service including desk-side break-fix repair, remote support and fulfilling requests for new hardware and software.             
  • Understanding Operating Systems like Windows 10 and MacOS
  • Install operating systems, applications, hardware drivers, and customize system settings on laptops and Mac.
  • Perform email account maintenance & minor network administration – active directory etc
  • Support network connectivity, and similar imaging and ‘building out’ machines and prep/box and track equipment for all new hires.
  • Basic support of mobile devices.
  • Basic support of hardware/software including printers.
  • Maintain hardware and software inventory records.
  • Maintain and update user documentation.
  • Provide support for Cloud based apps and client software Office 365 including SharePoint, One Drive, and Office Apps. Support and configuration of Tablet / Smartphone technologies and apps including Surface, iPad, iOS, Windows

 

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